Disclaimer

Who we are, who we are not, and how manufacturer names and logos are used on this website.

Independent service provider

Counterlink Print Technology Limited ("Counterlink", "we", "us") is an independent provider of commercial printer services, including maintenance, repair, installation, relocation, fleet management and managed print services. We are a privately owned company registered in England & Wales (Company No. 03510637) with our registered office at 1 Newton Avenue, Wakefield, WF1 2PX, United Kingdom.

We are not a printer manufacturer, and we are not owned by, affiliated with, sponsored by, endorsed by, or acting as an agent, authorised dealer, authorised distributor or authorised service centre of any printer manufacturer, unless expressly stated otherwise in writing.

Trademarks and brand names

All manufacturer and product names, brands, logos and trademarks that appear on this website — including but not limited to HP, Canon, Brother, Epson, Lexmark, Ricoh, Xerox, Kyocera, Konica Minolta, Sharp, Microsoft, Microsoft 365, Azure and Universal Print — are the property and intellectual property of their respective owners.

These names and logos are used on this website solely for the purpose of identification and description: to indicate the makes and models of equipment and software that we are able to service, install, relocate or support. Such use is purely nominative and does not imply, and should not be taken to imply, any relationship, partnership, certification, authorisation, sponsorship or endorsement between Counterlink and the respective trademark owners.

No impersonation or misrepresentation

Nothing on this website is intended to suggest, and we make no claim, that Counterlink is any printer manufacturer or represents any printer manufacturer. We do not sell manufacturer hardware, we are not part of any manufacturer's official service network, and any views expressed on this website are our own. If any content on this site could be read as implying otherwise, that is unintended — please bring it to our attention and we will review it promptly.

Services and parts

The services we provide are our own, delivered by our engineers and subcontractors under our own agreements and service levels. Where we supply or fit replacement parts or consumables, these may be original manufacturer parts or compatible equivalents, as agreed with the customer. Servicing by an independent provider may have implications for active manufacturer warranties; customers should check the terms of any current warranty before instructing work, and we are happy to advise.

Website content

The content of this website is provided for general information only. While we take care to keep information accurate and up to date, we make no representations or warranties, express or implied, about the completeness, accuracy or reliability of the information on this site, and it does not constitute professional advice. Service availability, response times and service levels are confirmed in individual quotations and agreements.

Intellectual property removal requests

If you are a rights holder and believe any name, logo or other material on this website is used inappropriately or infringes your rights, please contact us at sales@counterlink.co.uk. We will review any such request promptly and, where appropriate, amend or remove the material in question.

Contact

Questions about this disclaimer can be sent to sales@counterlink.co.uk or addressed in writing to Counterlink Print Technology Limited, 1 Newton Avenue, Wakefield, WF1 2PX, United Kingdom.