Next-Business-Day Response
An engineer on-site the next business day, anywhere in the UK. When a production or departmental device goes down, you're never left waiting in a queue.
Independent Commercial Printer Specialists
Commercial Printer Solutions & Managed Print Services for UK Enterprises
Counterlink keeps enterprise print environments running — maintenance, installation, fleet management and SLA-backed managed print services for commercial-grade printers. Next-business-day on-site response, anywhere in the UK.
- Next-business-day on-site response, UK-wide
- Independent & brand-agnostic — all major manufacturers
- Proven reduction in print running costs
Why Counterlink
Built for organisations that can't afford print downtime
We service, deploy and manage commercial-grade printers only — no hardware sales agenda, no call-centre runaround. Just engineers, SLAs and a fleet that works.
Independent & Brand-Agnostic
We don't sell hardware, so our advice is never a sales pitch. We support HP, Canon, Ricoh, Xerox, Kyocera and every other major commercial manufacturer.
Lower Running Costs
Fleet audits, usage analytics and right-sizing routinely uncover significant savings hidden in enterprise print environments — without replacing devices that still perform.
Commercial-Grade Only
We specialise exclusively in commercial and enterprise printer environments — multi-function devices, production printers and networked fleets, not consumer desktops.
Single Point of Contact
One accountable partner for your entire estate across every site and every manufacturer — one number to call, one SLA, one consolidated view of your fleet.
SLA-Backed Contracts
Managed service agreements with defined response times, uptime commitments and transparent reporting — accountability your procurement team can measure.
Commercial Printing Solutions
Everything your print environment needs — as a service
From a single emergency repair to fully managed multi-site fleets, every engagement is delivered by manufacturer-experienced engineers under clear SLAs.
Printer Maintenance & Repair
Scheduled servicing, preventative maintenance, emergency response, firmware updates, calibration and parts replacement for commercial devices.
Learn more →AMC Services
Annual Maintenance Contracts with fixed yearly pricing, scheduled preventative visits, priority callouts and optional parts cover.
Learn more →Installation & Deployment
Office and multi-function printer deployment, network installation, driver rollout, print server configuration and enterprise-wide commissioning.
Learn more →Print Fleet Management
Fleet audits, capacity planning, device standardisation, usage reporting, cost-per-page analysis and lifecycle planning across your estate.
Learn more →Managed Print Services
Ongoing service contracts with remote device monitoring, automated toner replenishment, usage analytics, cost optimisation and SLA management.
Learn more →Enterprise Print Infrastructure
Print server deployment, secure and follow-me printing, hybrid environments, Active Directory and Azure print integration.
Learn more →Office Relocation Services
Printer relocation for office moves — decommissioning, transport coordination, network reconfiguration and full recommissioning at the new site.
Learn more →Print Security Solutions
Secure-release printing, user authentication, audit logging, data protection and compliance-ready document security across the fleet.
Learn more →Cloud Print Solutions
Microsoft Universal Print, cloud print management, remote and hybrid office printing with secure cloud release.
Learn more →How We Work
Two ways to engage us
Whether you need a long-term managed service or an engineer next week, the process is clear from first contact to completion.
Managed Contracts Audit-led service partnerships
- Site survey & fleet audit — we map every device, its usage, cost and condition across your sites.
- Tailored proposal — right-sized service plan with defined SLAs, reporting and transparent pricing.
- Service transition — monitoring, consumables and support switched over without disrupting your teams.
- Ongoing SLA-backed support — proactive maintenance, quarterly reviews and continuous cost optimisation.
Projects & Callouts Direct, scoped engagements
- Enquiry — tell us the device, fault or project by phone or email.
- Scoped quote — fixed, itemised pricing before any work is agreed.
- Scheduled engineer visit — next-business-day response available UK-wide.
- Completion report — full documentation of work carried out and recommendations.
Industries We Serve
Trusted across demanding sectors
Print is business-critical in different ways for every sector — from court bundles to patient records to site drawings. We understand the difference.
- Legal
- Healthcare
- Education
- Manufacturing
- Logistics
- Finance
- Construction
- Retail
- Hospitality
- Government
- Corporate Offices
- Professional Services
- Engineering
- Architecture
- Real Estate
Supported Manufacturers
Every major commercial brand, one service partner
About Counterlink
UK-wide engineering coverage, headquartered in Wakefield
Counterlink Print Technology Limited is an independent commercial print services company based in Wakefield, West Yorkshire, delivering on-site engineering coverage across the whole of the United Kingdom.
We exist for one reason: to keep enterprise print environments reliable, secure and cost-efficient — without tying our advice to any hardware brand. Our engineers work across every major manufacturer, and our contracts are built around your operations, not our sales targets.
- UK-wideon-site coverage
- Next dayon-site response
- 10+manufacturers supported
Ready to take print off your worry list?
Tell us about your fleet, your fault or your next office move — a print specialist will come back to you the same business day.
- Email sales@counterlink.co.uk
- Phone +44 131 392 7809
- Registered Office 1 Newton Avenue, Wakefield, WF1 2PX, United Kingdom