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Independent Managed Print Provider

Managed Print Services for UK Businesses

One contract, one SLA, one partner responsible for your entire print fleet — preventative maintenance, engineer callouts, toner and reporting, at a fixed, predictable cost.

  • Next-business-day on-site response available across mainland UK
  • All major printer brands covered under one agreement
  • Independent — we sell service, not hardware
  • Registered UK company, est. Wakefield
  • Fixed per-device or per-page pricing your finance team can plan around
  • Preventative maintenance that stops failures before they happen
  • Transparent monthly reporting and quarterly SLA reviews

Request your tailored quote

Tell us about your fleet — a print specialist replies the same business day.

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What's included

Everything your fleet needs, under one SLA

Preventative Maintenance

Scheduled engineer visits keep every device serviced, calibrated and updated — so failures are prevented, not just fixed.

Priority Engineer Callouts

When a device does go down, your callout is prioritised, with next-business-day on-site response available across mainland UK.

Automated Toner Replenishment

Remote monitoring orders toner before it runs out. No stock cupboards, no emergency purchases, no downtime.

Usage Analytics & Reporting

Monthly reports show exactly what every device prints and costs — by site, department or device.

Cost Optimisation

Continuous right-sizing recommendations driven by real usage data, from an independent partner with no hardware to sell.

SLA Management

Defined response times, uptime commitments and quarterly reviews — accountability your procurement team can measure.

How it works

From enquiry to managed fleet in three steps

Step 1 Fleet review

Send the form or call us. We survey your fleet — on-site or remotely — and map every device, its usage and its true cost.

Step 2 Tailored proposal

You receive a fixed-price proposal with defined SLAs and transparent per-device pricing. No obligation, no hardware sales agenda.

Step 3 Managed service

We transition monitoring, consumables and support without disrupting your teams — then keep your fleet running under contract.

Mixed fleets welcome

Every major commercial brand, one agreement

Counterlink Print Technology Limited is an independent service provider. We are not affiliated with, endorsed by, or an authorised representative of any printer manufacturer. Logos are shown only to indicate the equipment we service; all trademarks remain the property of their respective owners.

Frequently asked questions

What does a managed print contract include?

Preventative maintenance, engineer callouts, parts, automated toner replenishment, usage reporting and SLA reviews — tailored per estate and priced per device or per page.

Do we have to replace our existing printers?

No. We take on your existing fleet as it stands, across all major manufacturers. Lifecycle recommendations come later, driven by usage data.

How quickly do engineers attend?

Next-business-day on-site response is available across mainland UK as standard, with enhanced response options agreed per contract.

How quickly will I get a quote?

A print specialist replies the same business day. For most fleets we can produce an initial proposal within a few working days of a site survey or remote fleet review.