Overview
Hybrid work broke the old print model: VPN-bound queues, per-office print servers and drivers that never quite install. Cloud printing replaces that with centrally managed queues that follow the user — in the office, at home or on another site.
We deploy and manage cloud print platforms, led by Microsoft Universal Print for organisations in the Microsoft 365 ecosystem, alongside hybrid configurations where some workloads stay on-premises. Existing devices are connected wherever possible, so the move to cloud rarely means new hardware.
What's included
- Microsoft Universal Print deployment
- Cloud print management
- Remote office printing
- Hybrid cloud print environments
- Secure cloud release printing
- Legacy device cloud connectors
- Migration from on-premise servers
Why Counterlink
Cloud printing projects fail when they're treated as pure IT change and the fleet is an afterthought. We own both sides — the cloud configuration and the physical devices — so the migration lands smoothly and stays supported afterwards.
Frequently asked questions
What is Microsoft Universal Print?
A Microsoft 365 cloud service that replaces on-premises print servers. Queues are managed in Azure and users print from any location without VPNs or manual driver installs.
Will our existing printers work with cloud printing?
Most modern commercial devices are Universal Print ready or can be connected through a connector. We assess your fleet and configure connectors where needed.
Can we keep some printing on-premises?
Yes. Hybrid configurations are common — high-volume or specialised workloads stay local while general office printing moves to the cloud.
Is cloud printing secure?
Jobs are encrypted in transit and can be held for authenticated release at the device. Combined with audit logging, cloud printing is typically more secure than legacy print servers.