Overview
Printers store jobs on internal drives, sit on the corporate network with default passwords, and output your most sensitive documents into open trays. For regulated sectors — legal, healthcare, finance, government — the print layer is a genuine compliance exposure.
We harden the fleet itself (firmware, credentials, encryption, network segmentation) and deploy secure-release printing so documents only print when an authenticated user is standing at the device. Every job is logged, giving you the audit trail regulators and clients increasingly ask for.
What's included
- Secure release (pull) printing
- User authentication at device
- Device hardening and firmware policy
- Data protection and drive encryption
- Audit logging and reporting
- Compliance-aligned print policies
- Network segmentation guidance
Why Counterlink
We implement print security in the context of a working enterprise fleet — balancing lockdown with usability so security sticks. And because we already service the devices, security is maintained at every engineer visit, not just at project handover.
Frequently asked questions
What is secure-release printing?
Print jobs are held on a server or in the cloud until the user authenticates at any enabled device — by card, PIN or credentials — eliminating uncollected documents in output trays.
Does this help with GDPR?
Yes. Secure release, audit logging and drive encryption directly address the personal-data risks printers create, and give you evidence of control for audits.
Can you secure our existing printers?
In most cases yes. Modern commercial devices support authentication and encryption natively; we configure what you own and flag any devices that genuinely cannot meet policy.
Do users find secure printing slower?
Release takes seconds at the device. Most organisations find the change is absorbed within days, and wasted printing typically drops noticeably.